— FAQ

Questions, answered.

Everything you might wonder about booking, menu, travel, and logistics — all in one place. If you don't see your question, shoot us a message.

Can't find what you're looking for? Ask us directly — 

Lock It In

Booking

How to lock us in for your event and what to expect after you reach out.

How do I book Fizzy Fixins?

Fill out our booking request form with your date, location, and headcount, and we'll send a custom quote within one business day. A signed agreement and 50% deposit reserve your date.

How far in advance should I book?

The sooner the better, especially spring through fall when event season picks up. We recommend 3–4 weeks out for weekend dates. Last-minute requests? Always ask — we do our best to make it work.

Do you require a deposit?

Yes — a 50% deposit holds your date. The remaining balance is due 7 days before your event.

What's your cancellation policy?

Cancel 14+ days out and your deposit is fully refundable. Inside 14 days, the deposit is non-refundable but can be applied to a rescheduled date within 6 months.

What if it rains?

We're a self-contained truck and serve through light rain just fine. For severe weather, we'll work with you to reschedule at no extra charge.

What's your minimum to book?

Our minimum is $250 for events and $150 for drop-off orders. Custom quotes available for larger events.

On the Day

Events

What kinds of events we serve and how it all comes together on the day.

What kinds of events do you serve?

Birthday parties, corporate events, office catering, weddings, showers, graduations, church functions, school events, grand openings — basically anywhere people gather and want something special to drink.

What's included when I book the truck?

The truck, trained staff, a custom menu designed around your event, branded cups, ice, all supplies, setup, and breakdown. You bring the people. We bring the fizz.

How long do you stay at an event?

Standard service is 2 hours of active pouring. We arrive 30–45 minutes early for setup and stay 30 minutes after for breakdown. Need longer? Add additional service hours at booking.

How many drinks can you serve per hour?

About 60–80 drinks per hour with our standard staffing. For larger events we add a second pourer to keep the line moving fast.

Can we customize the cups for our event?

Yes — custom-printed cups with your logo, names, or event date are available with 3+ weeks lead time. Ask for a quote at booking.

Where We Roll

Travel & Coverage

Where we go and how travel works.

Where do you serve?

We're based in St. Augustine and regularly serve Northeast Florida — St. Johns, Duval, Clay, Flagler, and Nassau counties. Common stops include Ponte Vedra, Nocatee, Jacksonville, World Golf Village, and Palm Coast.

Do you charge a travel fee?

Travel anywhere in St. Johns County — our home county — is free. Beyond it (Duval, Clay, Flagler, Nassau) we add a small travel fee, typically $25–75, calculated up front and disclosed in your quote. No surprise charges.

What if my event is outside your usual area?

Send us a message — we travel further than you'd think. If it's a good fit, we'll work out the travel and send a custom quote.

Can you serve in gated communities?

Yes. Just arrange access for the truck ahead of time — gate code, guest list, or escort all work. We'll coordinate with you in advance.

The Setup

Logistics

Space, power, water, and the practical stuff for the day-of.

How much space do you need?

We're fully self-contained — just need a parking spot for the truck (about 20 feet by 10 feet, with overhead clearance). We bring our own power and water.

Do you need power or water hookups?

Nope — we're 100% self-contained with our own generator and water tanks. Just point us to the parking spot.

Can you serve indoors?

The truck stays outside, but we can set up a satellite serving station indoors with prior arrangement. Ask us at booking.

Do you handle permits?

We carry all required mobile food licensing and insurance for the State of Florida. For events on private property no permit is typically needed. For public spaces, the venue or organizer usually pulls the permit — we'll provide our COI to support it.

Are you licensed and insured?

Yes. Fizzy Fixins is licensed and insured in the State of Florida. We're happy to provide a Certificate of Insurance for your venue.

How long does setup take?

30–45 minutes from arrival to first pour. Breakdown takes about 30 minutes. We coordinate timing with you so service starts exactly when you want.

The Numbers

Pricing

How quotes are built and what affects the cost.

How much does it cost?

Event minimums start at $250. Most events land between $500–$1,500 depending on guest count, service hours, menu size, and travel. Every quote is custom — no surprise fees.

What goes into the quote?

Headcount, service hours, menu size, custom cup printing (optional), and travel beyond our free St. Johns County zone. We share a clear line-item breakdown so you see exactly what you're paying for.

Is gratuity included?

Gratuity is not automatically added but is always appreciated. Our staff works hard to make your event special, and tips go directly to them.

What payment methods do you accept?

Credit card, debit, ACH bank transfer, and corporate POs (for office catering). Deposit secures your date, balance due 7 days before the event.

Do you offer drop-off catering?

Yes — for smaller orders we can deliver pre-made drinks in batch coolers with cups and ice. Drop-off minimum is $150. Great for office mornings and small gatherings.

Still have questions?

We'd rather answer one more question than leave you wondering. Send us a message and we'll get back to you within one business day.

— Ready?

Know what you need? Let's make it fizzy.

If your questions are answered and you're ready to book, fill out a quick request and we'll send a custom quote within one business day.